Veteran Owned & Operated

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Delivery Policy

Our Delivery Policy was last updated on 2/28/2022


Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions
For the purposes of this Disclaimer:

New Start Vapor Co. (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to NS Vapor LLC
"Goods" refers to the items offered for sale on the Service.
"Orders" means a request by You to purchase Goods from Us.
"Service" refers to the Website.
"Website" refers to newstartvaporco.com/nsvapor.com, accessible from nsvapor.com
"You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at newstartvaporco.com. The following terms and conditions constitute our Delivery Policy.

 

Deliveries will be completed by us, in our dedicated delivery vehicles.


Local Delivery Policy

Processing times
All Orders are processed same day. Orders are not delivered on holidays.
If We are experiencing a high volume of orders, deliveries may be delayed by several hours or a day, you will be notified via email or phone.


Delivery Rates

Delivery charges for your orders will be calculated and displayed at checkout.

Delivery Areas: Currently, we can only ship to area codes 32226, 32227, and 32218. In the future we hope to expand the areas we can deliver to.

Delivery method: By vehicle in your local jurisdiction.
Delivery cost: $7.50 flat fee. 100% of this fee goes to your delivery driver.

Estimated delivery time: Typically within 1 hour. 

Delivery delays can occasionally occur.
Delivery to P.O. boxes or APO/FPO addresses can not be processed. 

Delivery confirmation & Order tracking
You will receive a Delivery Confirmation Email once Your Order has been delivered.


Damages

newstartvaporco.com will handle your order with utmost care. In the event any items in your order are damaged or defective, please contact 904-503-4495 or [email protected] to resolve any issues.
Please save all items and damaged goods before contacting us to resolve any issues quickly and efficiently. After we communicate and agree on a resolution, We will personally drive to your residence in order to process a return/exchange.

Contact Us
If you have any questions about this Delivery Policy, You can contact Us:

By visiting this page on our website: https://www.newstartvaporco.com/service/
By sending us an email: [email protected]